Shipping policy

Shipping charges are clearly visible to you at checkout page of our website before you enter your payment. 

We use United States Parcel Services (USPS) for small packages under 2 pounds and UPS for larger packages over 2 pounds using ground service provided by these carriers. 

Delivery time may vary from 2 to 9 days in USA and one to four weeks for international orders depending on the distance to you from our warehouse located in Los Angeles, California.

Orders ship within 24-business hours. Orders placed on Fridays, holidays or on weekends will be shipped the following business day.

Once your order ships we will email your tracking number to the email address you provide to us when placing your order on our website. 

If you have any questions about shipping, your order or anything else you are welcome to send us an email at any time to sales@ecoquestpurifiers.com Our friendly customer service representatives usually reply within 1 hour during our business hours.